TERMS AND CONDITIONS

1. Introduction

Welcome to www.reelotek.com (“Website”), operated by Reelotek (“Reelotek”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of this Website. By accessing or using the Website, you agree to these Terms and Conditions. If you do not agree, please do not use the Website.

2. Website Purpose

This Website provides general information about Reelotek, its business, and its products, including zinc and aluminium products such as ingots, wire rods, T-ingots, SOW ingots, and billets. The Website is intended for general informational and business enquiry purposes.

3. Product Information

We make reasonable efforts to keep product descriptions and other information on this Website accurate and up to date. However, information may change and may not always be complete or current. Product specifications, availability, grades, dimensions, pricing, delivery terms, and other commercial details should be confirmed directly with Reelotek before placing an order or making a business decision.

4. Enquiries and Quotations

Submitting an enquiry through the Website does not constitute an order, contract, or guarantee of supply. Any quotation, order, supply arrangement, payment term, delivery commitment, or other commercial transaction will be subject to separate confirmation and agreed terms between the relevant parties.

5. Acceptable Use

You agree not to misuse the Website, attempt unauthorised access to its systems, interfere with its operation, introduce malicious code, submit false or misleading information, or use the Website for any unlawful purpose.

6. Intellectual Property

Unless otherwise stated, the content on this Website, including text, graphics, logos, images, design, and layout, belongs to Reelotek or is used with permission. You may not copy, reproduce, modify, distribute, or commercially use Website content without prior written permission, except where permitted by applicable law.

7. Third-Party Links

The Website may contain links to third-party websites or services for convenience. Reelotek does not control and is not responsible for the content, availability, policies, or practices of third-party websites. Accessing them is at your own discretion.

8. Disclaimer

The Website and its content are provided on an “as is” and “as available” basis. To the extent permitted by applicable law, Reelotek makes no warranties that the Website will always be available, error-free, secure, or that all information will be complete, accurate, or suitable for every purpose. Website content is not a substitute for a written product specification, quotation, contract, or professional advice where required.

9. Limitation of Liability

To the extent permitted by applicable law, Reelotek will not be liable for any indirect, incidental, special, or consequential loss arising from or related to the use of, or inability to use, the Website or reliance on its general content. Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

10. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect and use personal information. Please review the Privacy Policy available on the Website.

11. Changes to These Terms

Reelotek may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted indicates your acceptance of the updated terms, to the extent permitted by applicable law.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Subject to applicable law, disputes relating to these Terms or use of the Website will be handled by the competent courts in India.

13. Contact Us

For questions about these Terms and Conditions, please contact:

Reelotek

5th Floor, Tower B, Vatika Mindscapes,

Main Mathura Road, Faridabad, Haryana – 121003, India

Email: info@reelotek.com

Website: www.reelotek.com